St David’s Children Society is committed to protecting your privacy when using this web site.
This statement explains how we use information you give us and the ways in which we protect your privacy. We may be required to change it from time to time so we recommend checking this statement occasionally.
This privacy statement applies only to our web site. Wherever we link to other sites not covered by this privacy statement we will title links appropriately so the user is aware that they are being forwarded to a third party site.
The Data Protection Act of 1998
We treat all personal information (which means any data from which you can be identified, including your name, address, e-mail address etc.) that you provide to us, or that we obtain from you, in accordance with the provisions of the Data Protection Act. Under this Act, we have a legal duty to protect any information we collect from you. We use technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.
We also maintain log files that allow us to record visitors’ use of the site. Log files provide us with statistical information on how people use the site and what content people are viewing. Log files do not contain any personal information and they are not used to identify any individual patterns of use of the site.
Any amendments to this policy will continue to be in accordance with the provisions of the Data Protection Act 1998. The Data Protection Act 1998 can be reviewed at The Information Commissioner’s Office web site at http://www.ico.gov.uk
Cookies are pieces of data that are often created when you visit a web site and are stored in the cookie directory of your computer either temporarily or permanently. We only set Google Analytics cookies which track web use but DO NOT collect any personal user data, the only end user identifiable link is an IP address.
The information we collect and how it is used
We collect personal data from call back request, contact forms or e-mails sent. The personal data we collect will in most instances be specifically used to respond to an enquiry or information request or to provide you with our service. We will record personal information such as name, address, phone number, email address and the nature of the enquiry. This information is used by internal personnel only to respond to the enquiry and is recorded on our system for statistical information purposes.
Disclosure of user’s personal data to third parties
We do not disclose your personal data to any third parties without your permission except insofar as you have consented to such disclosure or we are required to do so by law for information such as a court order, witness summons, or complaint from governmental authorities.
Keeping your data secure
We have in place appropriate physical and electronic measures, security policies and managerial procedures to safeguard and secure the personal data that we have under our control from unauthorised access, improper use, alteration, unlawful or accidental destruction or accidental loss.
Only authorised employees will have access to your personal information. All employees who have access to your personal data are contractually obliged to respect the confidentiality of your personal data.
When completing an online call back request or contact form you are consenting to your information being held in by the agency in relation to an initial enquiry. This means your information will be held securely for a period of 18 months or as deemed necessary. This period has been set in consideration to the level of decision making involved in pursuing adoption and to allow time for reflection for prospective adopters.
On completion of contact request forms all data is transmitted securely as possible, the website uses HTTPS with PCI compliant cryptography (SSL Labs grade A). While we strive to protect your personal information, we cannot guarantee the security of the information you transmit to us. In this regard, we urge you to take every precaution to protect your personal data while you are on the Internet.
Contacting us and access to personal data
You have the right to request a copy of the information we hold on you. You may also request amendments to any personal data that we are holding about you which is factually inaccurate.
To request a copy of your personal information, contact us using the details below.
Insofar as the law permits we reserve the right to refuse to provide you with information. In this eventuality we will give you reasons for this refusal. Dependent on the nature and complexity of a request the agency may charge an appropriate administrative fee.
If you have any other questions or concerns about our privacy statement and practices please contact us at firstname.lastname@example.org